One day course 9.00 to 5.00pm

1. By the end of the course delegates will be able to:

• Identify situations where they can use their coaching skills.
• Use those skills to deliver the appropriate coaching approach to the person they are working with.

2. Session overviews:

• Definition of coaching
• Learning styles and coaching
• Coaching and inter-personal skills
• Coaching models
• Feedback and resistance
• Practice sessions

3. Course activities:

• Group discussion throughout
• Syndicate exercises
• Role plays
• Paired exercises to prepare for a case study appraisal.