S Blance Associates Ltd

Employment Law, Human Resource Management & Mediation Consultancy

Problem Solving and Decision Making

Two day course 9.00 to 5.00pm

1. By the end of the course delegates will be able to:

  • Use a problem solving model to address problem solving decision making situations in a systematic fashion.
  • Know what difficulties can arise at the various stages in the process and how to guard against them.

2. Session overviews:

  • Problem solving models
  • Objectives and Analytical techniques
  • Option generation
  • Evaluating options
  • Barriers to effective problem solving
  • Perceptual processes
  • Politics, Escalation and Entrapment

3. Course activities:

  • Group discussion throughout
  • Syndicate exercises¬†
  • Group exercises

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